Refund policy
Our policies for class reservations, product returns, and exchanges.
Classes
Due to limited seating, all class reservations are NON-REFUNDABLE. This applies to both online and live classes, workshops and specialized training programs.
Products
To be eligible for a return, your item must be unused and in the same condition that you received it. To complete your return, we require a receipt or proof of purchase. Gift Certificates are non-returnable and expire after six (6) months.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment, within ten (10) days. Please allow your credit card company time to allow posting of your refund.
Sale items are NON-REFUNDABLE.
We only replace items if they are defective, damaged or alternate size is desired. If you need to exchange it for the same item, send us an email with details. You will be responsible for shipping costs for your item’s return.
If you have any further questions, please contact us.